Technology Supports
Technology shouldn’t be a barrier to your success — that’s why we’re here to help you build confidence with the tools you need to learn and thrive. Whether you’re figuring out Brightspace for the first time, exploring video tools like Kaltura, or setting up for a virtual class, we’ve got you covered. We’ll connect you with helpful guides, connect you with one-on-one support, help you troubleshoot tech issues, and make sure you have what you need to stay focused on your learning.
Preparing to learn digitally
Helpful tips, suggestions and checklists to ensure you are ready for digital learning no matter what delivery format and/or how your course uses digital learning tools and platforms.
Student Technical Services
If you’re having trouble with Wi-Fi, email set-up, printing, Brightspace, or other college systems, Student Technical Services—available in the Library and Learning Commons—can help you get connected and back on track.
Brightspace quickstart guide
Need help getting started with Brightspace? Check out our Brightspace Quick Start Guide (PDF) for step-by-step instructions on logging in, accessing your courses, submitting assignments, and more.
Kaltura Virtual Classroom tips
New to Kaltura Virtual Classroom? Our Kaltura Virtual Classroom Tips Guide (PDF) covers the basics—from joining a session and using your mic and camera to sharing your screen and engaging with your instructor.
common Access Issues
Some of the common access issues with learning technologies along with solutions. These issues typically arise because of browser-based learning technologies.
faq (Coming soon)
Have questions about NIC’s tech tools? Our Technology FAQ has answers to common issues, including login problems, email setup, Wi-Fi access, and using learning platforms like Brightspace and Kaltura.